Terms of sale — Syndebot Pro
1. Seller
Abdoul Moctar Sall, sole proprietor, SIRET 999 177 876 00011, 55 avenue Édouard Vaillant, Building B, 92100 Boulogne-Billancourt, France — contact@syndese.com.
2. Service
Syndebot is an online tool that detects and displays listings published on Mercari Japan, with price conversions and indicative fee and margin estimates. Syndebot Free: free access with a daily time limit. Syndebot Pro: unlimited access time and the Pro features described on the site. Syndebot does not buy or sell any items; purchases are made through third-party services (buying agents) at the user's sole responsibility.
3. Price
€29.99 per month, priced in euros inclusive of all taxes, as displayed when subscribing.
4. Payment and renewal
Payment is by card through Stripe. The subscription is monthly and renews automatically each month on the subscription anniversary date until canceled.
5. Cancellation
You may cancel at any time through the subscription management area. Pro access remains active until the end of the period already paid for. No prorated refund is provided for a period that has started, except when exercising the right of withdrawal below.
6. Payment failure
If a payment fails, Pro access is suspended until payment is resolved. The subscription may be canceled if payment remains unsuccessful.
7. Right of withdrawal
Consumer customers have 14 days from subscribing to withdraw by writing to contact@syndese.com. If they expressly requested immediate access to the service, they remain liable for an amount proportional to the service provided up to notification of their decision to withdraw; the remainder is refunded within 14 days.
8. Availability and liability
The service is provided as is, without any guarantee that listings are exhaustive or that availability is continuous. Estimates are indicative only. We are not responsible for purchases made through third parties.
9. Personal data
Please see our privacy policy.
10. Governing law and disputes
French law applies. Complaints should first be sent to contact@syndese.com. Consumers may refer their dispute free of charge to a consumer mediator [MEDIATOR TO BE COMPLETED]. The European online dispute resolution platform closed on July 20, 2025 and is no longer available.